Customers may experience problems locating, downloading, or updating certain modules from the mirror infrastructure

Incident Report for 14IP

Investigating

We are currently investigating an issue affecting the ClearlyIP mirror repository service. Customers may experience problems locating, downloading, or updating certain modules from the mirror infrastructure.

The issue appears to affect multiple brands and module repositories, resulting in modules being reported as unavailable online, missing from module listings, or returning errors during installation and update attempts.

Examples of impacted functionality may include:

Missing modules in Module Admin
Module update failures
Module installation errors
"Not available online" messages for certain commercial modules

Our team has identified the issue and is actively working to restore normal repository functionality. Existing voice services and SIP trunking traffic are not currently impacted.

We will continue to provide updates as additional information becomes available.

Posted Nov 04, 2026 - 12:14 CST

This incident affects: Mirror (Mirror Servers).